Good to know

Warranty & Policies

Warranty

Every TailgateTV Mini is backed by a 1-year warranty on parts and workmanship, starting the day you receive it.

What's covered

Defects in our parts (screen, amp, speakers, and internal electronics) and in how we built your unit. If something fails under normal use, we'll repair or replace it.

What's not covered

  • Drops, impacts, or rough handling
  • Water damage. Keep your TailgateTV Mini dry and away from rain and spills.
  • Units opened, modified, or repaired by anyone other than TailgateTV
  • Normal wear and tear, like scratches or battery aging
  • The included Fire Stick (covered by Amazon's warranty)

Making a claim

Email contact@thetailgatetv.com or call/text (832) 422-5281 with your order number, what's going on, and a photo or video. We'll get back to you within 2 business days.

Warranty shipping

You cover shipping to us, and we'll cover shipping the repaired or replaced unit back to you.

Deposits & Shipping

Deposits

Your $100 deposit reserves your spot in line. The remaining balance is due before your unit ships.

Shipping

We ship anywhere. Shipping costs are the customer's responsibility and will be calculated with your final payment.

Batches

Every TailgateTV Mini is handmade in Tomball, Texas, in batches of 10. The first batch ships in 4–6 weeks, with a new batch every 2–4 weeks after. Your spot is based on when you place your deposit.

Refunds

Your deposit is fully refundable until your batch goes into production. We'll message you before we start your build. Once production starts, your deposit is non-refundable, since parts are made specifically for your unit.

Running late

If your unit won't ship on time, we'll let you know right away with a new date. You can choose to wait or cancel for a full refund.